/Platforms/GoCardless

GoCardless Review

Payment gateway provider best for:

  • Companies looking for automated, recurring payment collection across currencies

  • Companies looking to reduce spend on transaction fees

  • Companies with a presence in one country and looking to expand into a new one

  • Companies looking to better integrate a payment gateway into the their existing accounting software

Keith Hodges
Author 
Keith Hodges
2 minutes
October 16th, 2024
Expert Rating
7.7/10
GoCardless simplifies recurring payments by automating direct debit collections, offering lower fees, international reach, and easy integration with popular financial software.

The company offers some of the cheapest international cross-border payment options in the market, due to its partnership with the Wise platform. This allows for the exchange rate to be at the mid-market rate.

There are also a range of other features, like integration and syncing with physical store POS, e-commerce marketplace support, and multi-currency support.

Overview

Basics

Transaction fee (International)

Refund Fees

Settlement timeframe

International markets

2% + £/€0.20

£/€0.50

5 days

30

Pros
  • Different options will suit different businesses, which means you can pay less for slightly less support and coverage of markets
  • GoCardless supports cross border transactions from over 30 markets, most of these are settled within 5 days
  • Currency conversion is through Wise Business, meaning you get the mid-market rate on transfers. For comparison Stripe exchanges at around 2%
Cons
  • Whilst not a problem for every business, the more protection you want the higher the cost, with cross border payments on the Pro tier cost 2.4% of a transaction, plus £0.20
Other features

Features

Details

Powered by Wise

This gives GoCardless a competitive edge in international payments with 2% + £0.20 in fees.

Batch payments

Create up to 1,000 payments in one go from a single CSV file

Scheduled payments & invoices

Schedule multiple recurring or one-off payments through the dashboard or API

API integrations

Integrated with multiple accounting tools including Xero, Salesforce, Chargebee, Tide, and more

Real-time data

All the invoices and data are processed in real time for accurate tracking

Recurring payments

Set up recurring payments for customer subscriptions or membership payments with automated invoicing

Global reach

Take and make payments in over 30 countries and 8 currencies

GoCardless fees

Fees with GoCardless do increase based on the tier you opt for, but their overall cost covers an increase in service for each as well.

Standard

Advanced

Pro

Domestic fees

1% + £0.20

1.25% + £0.20

1.4% + £0.20

Price cap per transaction (domestic only)

£4

£5

£5.60

High-value transaction fees (over £2,000) for UK bank debit

0.30%

0.30%

0.30%

International fees

2% + £0.20

2.25% + £0.20

2.4% + £0.20

Refund fees

£0.50

£0.50

£0.50

Chargeback feesChargeback fees

£5

£5

£5

Compared to similar payment gateways, these fees are fairly cheap. For example, Fondy charges 3.4% and has an account fee of £10/month, while Flywire charges 1% refund processing charge and $10-50 per chargeback.

Eligibility

Business types
Countries

Products offered by GoCardless

Signing up for GoCardless

Choose How You Want to Use GoCardless

Decide on one of the three available methods to use GoCardless. The recommended option is to start with the GoCardless dashboard, which provides an easy interface to manage payments.

Configure Your Account Settings

After signing up, configure your account by enabling two-step verification for enhanced security. This is also a good time to set up access for other team members if necessary. Securing your account should be your top priority before proceeding further.

Collect Your First Payment

To get familiar with how GoCardless works, try collecting your first payment. You can start with a test payment, especially by paying yourself a small amount.

Remember, you can only create and collect payments once your account has been fully verified.

Receive Your Funds

After a customer makes a payment, the funds will be transferred to your account. Ensure your account verification process is complete as this is essential for creating and collecting payments.

GoCardless API

GoCardless offers an API for the custom building of cross-border payment acceptance.

  • Works with PHP, Java, Ruby, Python, and .NET

  • Allows automated collection of payments from 30+ locations

  • Can be integrated with existing multi-currency or accounting software

Companies using GoCardless

The alternatives

Contributors

Keith Hodges
Keith has worked across the cross border finance industry for five years. Analysis and reviews from Keith will always be based in data and put together to ensure readers get the clearest possible understanding on any subject, allowing them to make an informed decision.
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