Fondy offers a payment gateway solution that facilitates online payments for businesses.

Their platform supports various payment solutions, including card payments, e-wallets, and bank transfers, and is designed to provide a seamless checkout experience.

The company also offers multi-currency accounts, customizable checkouts, and a range of plugins to ensure the platform can be up and running quickly within your CMS.

Transaction fees are a little higher than the likes of Go Cardless (2.4% vs 3.2% offered by Fondy), but supporting products might make the product worthwhile.

Overview

Basics

Transaction fees	Refund Fees	Settlement timeframe	International markets
3.2% + €0.25	€0.60	Next working day	35+ countries and 20+ currencies

Visit Fondy Business

Pros

In-app payments let you integrate payments into your mobile apps
Global coverage with 35 countries and 20 currencies, combined making over 200 supported countries
21 integrations through plugins into CMS systems, accounting software, and custom software through API

Cons

Only available to businesses registered in the UK or EU.

Other features

Features	Insight
Multiple payment methods	Allow customers the flexibility to use any payment method
Customisation	Payment checkouts can be designed and optimized for your user needs and reduce cart abandonment
Multi-currency support	Make and take payments in multiple payments
IBAN accounts	Benefit from faster processing times with access to Fondy IBAN
Integrations & plugins	Integrate Fondy payments into your existing e-commerce marketplaces or CMS platforms through plugins, API, and in-app payments
Real-time analytics	Get real-time data into payments, invoicing, customers, billing and more
Multi-account payouts	Receive full or split payments from multiple parties, as well as automate KYC/KYB checks
Invoicing	Invoices can be generated without third-party integrations directly from within Fondy

Fondy fees and general costs

Fondy has a straightforward fee structure, with custom options also available. Most of their fees fall into three categories:

Payment Acceptance
Virtual IBAN & Business Accounts
Split Payments & Payouts

Service	Fee
Standard Account	Monthly fee of €10
Inbound Faster Payments	Free
Inbound CHAPS	From €25
Outbound Faster Payments	From £1
Outbound SEPA	From €1

Although there is a monthly fee, it is lower than similar companies offering similar solutions. For example, Rapyd charges $99/month.

Additional and other fees

Service	Fee
Domestic debit cards	1.4% + €0.25
Domestic credit cards	1.4% + €0.25
EEA debit cards	2% + €0.25
EEA credit cards	2% + €0.25
International debit cards	3.2% + €0.25
International credit cards	3.2% + €0.25
Refund	€0.60
Settlement	€5.00
Chargeback	€30.00

Against other providers on the market international transaction fees are higher. Currently, one of the best starting rates for incoming payments is with Sokin, which start at 1.2%.

Eligibility

Business types

You will not be able to use Fondy if your business is in the following industries:

3rd party aggregation
Adult contents merchants
Any goods, products, services, or distributions prohibited by any applicable law or under the card schemes’ requirements
Any illegal internet content
Cannabis seeds
CFD trading, binary or digital options
Child abuse imagery or anything that suggests child pornography, including any website that uses the following terminology to market their product: “Lolita”, “Paedo”, “Preteen”, etc
Collection agencies
Counterfeit products or replicas
Credit repair companies
Cryptocurrency merchants
Cyber lockers or file sharing or storage for pictures, movies, etc. where IP can be breached or child abuse imagery can be distributed
Dating services
Drug paraphernalia
Essays and dissertations
ESTA, immigration or visa passport apps
Extended warranties
Fake prestige or credentials, fake academic papers, etc
Gambling
Game boosters
Get rich schemes
Government IDs, documents, or uniforms
Government loans
Hacking and cracking materials
HCG weight loss products
High-value dealers (other than diamonds or precious metals dealers)
Illegal substances and products (e.g. drugs, human organs, weapons)
Jailbreaker equipment or software (cable descramblers and copyright unlocking devices or technologies, modification chips, HD and Blu-ray Disc description devices, cell phone jammers)
Loan modification
Medical consultation
Medicinal marijuana
Merchants involved with bestiality or anything that suggests bestiality
Merchants involved with rape, hate, violence, incest, or anything that suggests rape, hate, violence, or incest
Monetization based on free offered services (will most likely be in violation of ULA)
Outbound telemarketing
Payday lenders
Penny auctions
Precious metals or materials
Pyramid schemes
Pyrotechnic devices and hazardous materials
Services, that can be retrieved for free
Social media services (followers and likes sellers)
Stamps and coins
Telemarketing companies involved with chain letters
Ticket brokers
Timeshare
Tobacco & electronic cigarettes
Unauthorized copyright media or software
Unlicensed lawyers or legal services

Countries

Products offered by Fondy

Payment gateways
Settlement periods, refund costs, and card fees can still be very low for international payments.
Keith Hodges
September 4th, 2024
Receiving cross border payments
Reduce the overall cost of incoming payments and opt for a cross-border payment solution designed to save your business money, not spend it.
Keith Hodges
September 4th, 2024
Ecommerce marketplaces
This is because currency conversion fees with banks will not be paid, and accounts can be synced to central accounting and inventories to get a clear view on the value different marketplaces are providing.
Keith Hodges
September 4th, 2024
Multi-currency accounts
Using a multi-currency account provider allows businesses to utilize local accounts, and IBAN accounts and ultimately reduce cost.
Keith Hodges
September 4th, 2024

Payment gateway

Fondy’s international payment gateway is designed for businesses aiming to reach global markets. Similar to those offered by Airwallex or Payoneer.

The gateway over 300 payment methods, including cards, local banks, and eWallets like Apple Pay. There's also support for methods like SEPA, We Chat Pay and Bancontact. Zen is the most similar option to Fondy here.

Card payments

	Fee, GBP	Fee, EUR
Domestic debit cards	1.4% + £0.20	1.4% + €0.25
Domestic credit cards	1.4% + £0.20	1.4% + €0.25
EEA debit cards	2% + £0.20	2% + €0.25
EEA credit cards	2% + £0.20	2% + €0.25
International debit cards	3.2% + £0.20	3.2% + €0.25
International credit cards	3.2% + £0.20	3.2% + €0.25

Alternative payment methods

	Fee, GBP	Fee, EUR
Alipay	2.8% + £0.20	2.8% + €0.25
Bancontact	0.5% + £0.20	0.5% + €0.25
BLIK	1.6% + £0.20	1.6% + €0.25
EPS	1.5% + £0.20	1.5% + €0.25
Giropay	1.3% + £0.20	1.3% + €0.25
iDEAL	0.5% + £0.20	0.5% + €0.25
Multibanco	2.4% + £0.20	2.4% + €0.25
MyBank	1.4% + £0.20	1.4% + €0.25
Sofort	1.4% + £0.20	1.4% + €0.25
WeChat Pay	2.4% + £0.20	2.4% + €0.25

Bank link payments

	Fee, GBP	Fee, EUR
Austria	1.2% + £0.20	1.2% + €0.25
Czech Republic	1.2% + £0.20	1.2% + €0.25
Denmark	1.2% + £0.20	1.2% + €0.25
Finland	1.2% + £0.20	1.2% + €0.25
Germany	1.2% + £0.20	1.2% + €0.25
Latvia	1.2% + £0.20	1.2% + €0.25
Lithuania	1.2% + £0.20	1.2% + €0.25
Netherlands	1.2% + £0.20	1.2% + €0.25
Norway	1.2% + £0.20	1.2% + €0.25
Poland	1.2% + £0.20	1.2% + €0.25
Slovakia	1.2% + £0.20	1.2% + €0.25
Spain	1.2% + £0.20	1.2% + €0.25
Sweden	1.2% + £0.20	1.2% + €0.25
United Kingdom	1.2% + £0.20	1.2% + €0.25

A geolocation feature means customers see payment methods and languages tailored to their region. This could potentially improve conversion rates through the gateway itself.

Then, currency conversion at payment (where needed) help businesses manage cross-border transactions. Exchange rates can be as high as 4% for unsupported currencies, but generally with IBAN accounts, costs can be around 1% to 1.2%.

Incoming cross border payments

IBAN accounts

In-app payments

Fondy, like Rapyd, also has an option for in-app payments. This works across iOS, Android, and React Native platforms.

The responsive design ensures a consistent checkout flow, regardless of device. Like the gateway, the app option supports a wide range of payment methods and currencies.

With this, there's tokenization options too. This means customers can complete purchases quickly with saved details.

Then, with cross device, and border, payments there is a need for security. Fondy's app option has built-in security features and GDPR compliance. This projects both the customer and your business.

Marketplace payments

Fondy’s marketplace payment solution caters to platforms managing multiple sellers or services. This includes support for Amazon Marketplace as most others do. As an aside, Payoneer offers more integrations than Fondy.

Fondy's offering comes with features like partner onboarding and multiparty payout options. This simplifies how you can be paid from different places. Payoneer is a little different, in that you simply get paid into your Payoneer account.

Businesses can split payments, customize payout schedules, and access instant settlements. This is across the 150 currencies and 300 payment methods supported in parts of the product

Billing and invoicing

Fondy makes invoicing easier by offering businesses a straightforward way to send and manage payments internationally. GoCardless is considered one of the best on the market, but Fondy offers a competitive product.

Single or bulk invoices are supported, and payment can be accepted in over 150 currencies. There are also options for recurring billing. Each invoice can include a payment link, allowing customers to pay quickly.

All cross-border invoicing has features like real-time tracking and automated payment reminders to help you keep on top of late payments.

Also, there's access to this feature across multiple devices, so it is possible to manage invoices wherever you are.

Multi-currency IBAN accounts

Fondy’s multicurrency accounts, branded as Flow. These accounts provide IBANs for each currency, if you need local accounts with a payment way then opt for Airwallex or Sokin.

Local or IBAN accounts?

A local account is specific to a single country or region. It typically supports domestic transactions in the local currency. These are ideal for businesses operating within that area.

An IBAN account is internationally standardised. This allows businesses to receive and send payments across borders with ease. This includes being able to hold currencies for a later date.

Both have value, and options for either are offered by cross border payment platforms. For example, Sokin offers 75 IBAN accounts and 4 local accounts.

Funds can be held in their original currency or converted at competitive rates, minimizing exchange costs.

Through an IBAN account you can makes batch payments, one-off payments and recurring payments.

You will get access to a dashboard offers full visibility over payments, settlements, and invoices.

Across all product options, Fondy is a powerful tool for businesses looking to simplify and optimize their cross-border operations.

Signing up for Fondy

Register for an Account

Visit the Fondy registration page and fill in the form with your email, password, and phone number, and then click "Sign Up."

Verify Your Email and Log In

Check your inbox for a verification email from Fondy.

Click the link in the email to confirm your email address.

Once verified, log in to your Fondy account using the credentials you created.

Set Up Your Business Account

Once logged in, proceed to set up your business account by visiting the Business Account Setup page.

Enter your business details, including the name, type, and necessary financial information.

You may also need to upload documents such as proof of identity and business registration to complete this step.

Integrate Fondy and Go Live

After setting up your business account, integrate Fondy with your website or app using the provided APIs, plugins, or hosted payment page options.

Test the integration with the test credentials provided to ensure everything works correctly.

Once you’re satisfied, switch to live mode in your Fondy dashboard, allowing you to start accepting real payments.

Fondy sign up timeframes

Looking at a range of sources online, we found that some sign ups with Fondy take around 2 weeks to be approved, or disapproved.

For some customers this may be too long to wait, but this is a process taken by Fondy to ensure due diligence.

In some cases additional information may be requested from them. If you are signing up to Fondy, ensure you have as much detail as possible. This is likely to speed up the process in the first instance.

Fondy customer service

Customer service with Fondy is accessible over the phone, email and chat. New signups will work with a dedicated onboarding manager.

Having direct access over the phone makes Fondy more accessible than some providers. For comparison, customers switch from Stripe because of lack of accessible customer service.

Here are all of the customer service options with Fondy. Office hours are Monday to Friday, 9am to 6pm (GMT).

Phone

	Number
UK	+44 20 3834 7988
EU	+48 22 256 55 04

Email

	Address
General	support@fondy.io
Integrations	integration@fondy.io
Feedback/Complaints	compliance@fondy.io

You can also send a message through the contact page on the Fondy site. This will work in the same way as an email process would.

Live chat

Fondy has a live chat function both on the site and within Facebook messenger. Facebook messenger adds another level of accessibility. This is not found elsewhere on the market.