/Platforms/Genome

Genome Review

Multi-currency platform best for:

  • Companies with a wide-range of needs within cross border payments

  • Companies with specific use of EUR, USD, GBP

  • Companies looking for a solution that may need to be scaled at a later dates

  • Companies in 'high risk' industries that may struggle to open an account with a different provider

Keith Hodges
Author 
Keith Hodges
3 minutes
September 4th, 2024
Expert Rating
7.5/10
Genome is a multi-currency platform offering a range of services, across more industries than many other providers.

Services on the platform include a global IBAN account, 3 multi-currency accounts, and a payment gateway.

Pricing is split between high-risk and low-risk companies as well.

Overview

Basics

Account

Monthly Fee

Exchange rate

Transfer fees

Multi-currency account

Low Risk

€10 (€100 if paid yearly)

1%

€1

3 multi-currency accounts + global IBAN account

High Risk

€100 (€1000 if paid yearly)

1%

from €10 + 0.2%

3 multi-currency accounts + global IBAN account

Pros
  • A wide-ranging account that caters to most business types, with competitive exchange rates of 1% for cross border payments in both high and low risk cases
  • Merchant payment processing across POS, APIs and pre-built gateway options, all linked to relevant accounts as needed and with analytics provided
  • Account limits which start at €100,000 per transaction but increase in time
Cons
  • Virtual cards have an initial activation fee of €1 per card for the first 100 cards, whereas most other providers offer this service for fee
Other features

Features

Insight

Batch payments

Instantly send batch transfers with SEPA or Genome instant transfer system or schedule them for later. There are no restrictions on the volume and the amount.

Security

All transactions are protected with advanced security measures, including compliance with PCI DSS and PSD2 regulations.

Customer service options

Get support via online chat, email, and through social media.

Integrations

Multiple integration options into popular e-commerce marketplaces and existing systems through plugins. Systems include Shopify, Drupal, OXID Sales, or custom via API.

No transaction limits

The initial limit is €100,000 for incoming and €100,000 for outgoing transfers. These limits can be increased by contacting support.

API for Money Transfers

Offers an API to integrate Genome’s money transfer capabilities directly into your system.

Cards for advertising

A specialized card designed to manage and track advertising expenses, simplifying budget control and analysis.

Dedicated IBAN account

Get up to 5 unique IBANs in USD, GBP, and EUR for secure transactions and easier international money transfers within the Eurozone and beyond.

Financial pixel

A tracking tool that helps you analyze customer behavior and optimize conversion rates by linking website activity with financial transactions.

Genome internal transfers

Facilitates instant, secure transfers between Genome users at no additional cost, ideal for businesses managing multiple accounts.

Genome token

A loyalty program feature that rewards businesses for using Genome’s services, which can be redeemed for various benefits.

Host-to-host payments

Facilitates direct and secure payment processing between businesses through API integration, bypassing intermediaries.

International money transfers

Get access to global money transfers outside the SEPA zone with competitive fees and quick transfer times.

Local payment methods

Get access to various regional payment options, catering to local customer preferences.

Merchant analytics

Detailed reporting and insights into transactions, chargebacks, and other KPIs.

Physical corporate card

Get a physical card with additional security features.

Shared business account

Enables multiple team members to access and manage a single business account, facilitating teamwork and operational efficiency.

Virtual corporate card

A digital version of the corporate card, ideal for online transactions and easier expense management.

Genome fees for low-risk industries

Genome fees for low-risk industries are relatively competitive against others, and for those accepting payments can be particularly good. However, for a full end-to-end payment system, a company like GoCardless might be a better option.

Service

Fees (EUR)

Initial EUR IBAN account opening

€100

Monthly account fee

€10 month or €100 year

Additional (EUR or multi-currency) account opening

N/A

Monthly multi-currency account fee

N/A

Monthly administration fee

0% (Charged monthly as a percentage of the monthly average balance)

Account confirmation letter

€5

Account balance confirmation for audit purposes

€20

Dormant account fee

€100 (Applies monthly after 6 months of inactivity until the balance reaches 0)

Funds safekeeping fee

0.005% (min €1)

Code generator (Token)

€50

Service

Fees (EUR)

Incoming/Outgoing transfer inside Genome

€0

SEPA Incoming (Credit and Instant) transfers

€1

SEPA Outgoing transfer

€1

Top-up by non-Genome card (same cardholder only)

5%

Cancellation of outgoing SEPA transfer

€30

Refund (investigation request)

€99

Dispute or search of outgoing wire transferred funds

€150

Service

Fees (EUR)

SWIFT Incoming transfer

€10

SWIFT Outgoing transfer

€20

Faster Payments Incoming transfer

€1

Faster Payments Outgoing transfer

€1

CHAPS Incoming transfer

€20

CHAPS Outgoing transfer

€20

TARGET2 (T2) Incoming transfer

€20

TARGET2 (T2) Outgoing transfer

€20

BACS Incoming transfer

€1

Payment Cancellation/Recall

€50

Payment queries (Amendment)

€50

Payment Investigation

€150

Currency exchange

1%

Service

Fees (EUR)

Virtual card activation fee for the first 100 cards

€1 per card (€5 card after)

Card issuing fee

€10

Card delivery fee

€8

Card activation

€0

Monthly fee for the card

€0

Second card fee (with delivery)

€10

Card order cancellation

€0

Lost card or replacement

€10

Sales transaction fee (International)

€0

Sales transaction fee (Intra EEA)

€0

Sales transaction fee (Lithuania)

€0

FX on VISA Direct transactions in other currencies

5%

FX on transactions in other currencies

2%

ATM withdrawal fee (International)

€1.5 + 2%

ATM withdrawal fee (Intra EEA)

€2

ATM withdrawal fee (Lithuania)

€1.5 + 1%

Balance inquiry via ATM

€0.5

OCT (International)

€0

OCT (Intra EEA)

€0

OCT (Lithuania)

€0

Genome fees for high-risk industries

High-risk industry prices are higher, but for regulated companies working in the gambling space, for example, Genome does offer a viable multi-currency solution that has exchange rates and other features hard to find elsewhere.

Service

Fees (EUR)

Initial EUR IBAN account opening

€500 (€1000 for Curacao-based companies)

Monthly account fee

€100 per month or €1000 per year

Additional (EUR or multi-currency) account opening

€1000 (USD account), €500 (other currencies), €0 (additional EUR account)

Monthly multi-currency account fee

€100

Monthly administration fee

0.5% (Charged monthly as a percentage of the monthly average balance)

Account confirmation letter

€5

Account balance confirmation for audit purposes

€20

Dormant account fee

€200 (Applies monthly after 6 months of inactivity until the balance reaches 0)

Funds safekeeping fee

0.005% (min €1)

Code generator (Token)

€50

Service

Fees (EUR)

Incoming/Outgoing transfer inside Genome

Free (€5 for Curacao-based companies)

SEPA Incoming (Credit and Instant) transfers

5 EUR (€5 + 0.2% for Curacao-based companies)

SEPA Outgoing transfer

€10 + 0.2% of the transaction amount

Top-up by non-Genome card (same cardholder only)

5%

Cancellation of outgoing SEPA transfer

€50

Refund (investigation request)

€99

Dispute or search of outgoing wire-transferred funds

€150

Service

Fees (EUR)

SWIFT Incoming transfer

€30

SWIFT Outgoing transfer

€30 + 0.20%

Faster Payments Incoming transfer

€10

Faster Payments Outgoing transfer

€10 + 0.20%

CHAPS Incoming transfer

€30

CHAPS Outgoing transfer

€30 + 0.20%

TARGET2 (T2) Incoming transfer

€30

TARGET2 (T2) Outgoing transfer

€30 + 0.20%

BACS Incoming transfer

€30

Payment Cancellation/Recall

€50

Payment queries (Amendment)

€50

Payment Investigation

€150

Currency exchange

1%

Service

Fees (EUR)

Virtual card activation fee for the first 100 cards

€1 per card (€5 per card after)

Card issuing fee

€10

Card delivery fee

€8

Card activation

€0

Monthly fee for the card

€0

Second card fee (with delivery)

€10

Card order cancellation

€0

Lost card or replacement

€10

Sales transaction fee (International)

€0

Sales transaction fee (Intra EEA)

€0

Sales transaction fee (Lithuania)

€0

FX on VISA Direct transactions in other currencies

5%

FX on transactions in other currencies

2%

ATM withdrawal fee (International)

€1.5 + 2%

ATM withdrawal fee (Intra EEA)

€2

ATM withdrawal fee (Lithuania)

€1.5 + 1%

Balance inquiry via ATM

€0.5

OCT (International)

€0

OCT (Intra EEA)

€0

OCT (Lithuania)

€0

Eligibility

Eligibility with Genome is split into low and high-risk options, with some territories and industries still omitted.

Business types
Countries

Products offered by Genome

Signing up for Genome

Visit the Genome Website

Go to the Genome website page and click the “Get Started” button. Ensure you have an ID and smartphone ready as you will need to verify your identity.

Create an Account

Enter your email and create a password to register. You will need to confirm your email address to proceed.

Verify Your Identity

Use a valid ID document and your smartphone to complete the identity verification process. This step ensures compliance with regulatory requirements.

Complete Business Details

Provide detailed information about your business, including registration documents, ownership structure, and address. Once submitted, Genome will review your application, typically within 72 hours.

Companies using Genome

The alternatives

Contributors

Keith Hodges
Keith has worked across the cross border finance industry for five years. Analysis and reviews from Keith will always be based in data and put together to ensure readers get the clearest possible understanding on any subject, allowing them to make an informed decision.
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